RETURNS

We accept returns and exchanges ONLY IF the product is defective, damaged, or incorrect. All jewelry must be returned unworn and in their original condition and packaging. For return or exchange, please contact us within 7 days of receiving your package. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at service@missmshu.com. If your return is accepted, we’ll send you a instructions on mailing your package back to us. Items sent back to us without first requesting a return will not be accepted.

Miss. M • Shu holds the right to deny a return if the product returned does not meet our return policy requirements. 

Please request a cancellation of the order within 1 hour of purchase.

You can always contact us for any return questions at service@missmshu.com.